Provide all course information such as course objectives, Duration, Time table, Exams & other related course details whether through AlMashreq website or other means of communication.
Train the learners to the enrolled course as per the training agreement.
Supervise the learner attendance, performance and punctuality, and provide guidance and support to enable the learner to achieve his/her qualification.
Provide the necessary learning resources related to the enrolled course.
Provide the necessary learning resources related to the enrolled course.
Respond to learner inquiries within three working days.
Communicate with learners regarding the course administration such as course fee, Cancellation and transfer policy, Time table, Exam enrolments and exam results
Provide advice on the best suitable qualification for the learners/Client.
Keep learner data confidential as per data protection policy.
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