Introduction:

One of the biggest failings in the safety profession is an effective accident and high potential near-miss incident investigation. Generally, accident investigations are carried out poorly and are mostly fault-finding exercises. This sends a negative message to the workforce, and constantly reinforces the fallacy that management is always almost perfect, and never do anything wrong. It is always the injured employee who is at fault. Effective investigations get to the root causes of the system breakdown that caused the accident, or near miss incident. Sometimes this opens a can of worms.

Objective:

The objectives of this workshop are to:

• Explain the importance of accident and near miss incident investigation.
• Teach how to investigate accidents and undesired events.
• Clarify how to identify the immediate and root causes of an accident.
• Explain what remedial measures are.
• Show how to get to the accident facts.
• Explain what happens after an accident.
• Teach attendees how to score a completed accident investigation form.
• Revisit the rules and golden rules of accident and near miss incident investigation.
• Teach how to interview accident victims.
• Show how a thorough investigation can sometimes reveal complex underlying factors.

The workshop includes:

• A comprehensive workshop book.
• Attendee participation exercises.
• The hands-on “Impala Platinum” case study.
• Ranking of the accuracy of accident investigation forms.
• How to identify high-risk acts and conditions.
• Risk assessment exercises.
• Round table discussions.
• Witness interviews (role play).

Program Contents:

1. Welcome and Introduction
2. Emergency procedure
3. Syllabus review
   • Baseline Accident Investigation – tank entry (Students exercise)
4. Definitions
5. Key points of an accident
6. Accident statistics internationally
7. Safety Philosophy
8. Loss Causation Model
9. Accidental loss
10. High-Risk Behavior and Conditions
11.  Risk Assessment in an instant
12. Accident investigation
13. Root cause analysis methods
14. Accident Reporting
15. Management Functions Applicable to Accident Investigation
16. International standards on injury classification and reporting
17. Safety Management Systems
18. Evaluation of quality of accident investigation reports